Service GuidePublication Number 54904-97005October 2009 Copyright Agilent Technologies 2009All Rights Reserved.9000 Series Infiniium Oscilloscopes
Chapter 1: General InformationAccessories supplied10Accessories suppliedThe following accessories are supplied.•Mouse•Stylus• Keyboard• Accessory Pouc
Chapter 5: TroubleshootingFront Panel Display Trouble Isolation100Front Panel Display Trouble IsolationConnect external monitor to VGA port. Turn unit
Chapter 5: TroubleshootingFront Panel Display Trouble Isolation101WARNING SHOCK HAZARD!The backlight inverter assembly, which is mounted at the front
Chapter 5: TroubleshootingFront Panel Trouble Isolation102Front Panel Trouble IsolationFront Panel Trouble IsolationFollow the keyboardtroubleshooting
Chapter 5: TroubleshootingMotherboard Verification103Motherboard VerificationIf you have been through the Power Supply Trouble Isolation section of th
Chapter 5: TroubleshootingTo setup the BIOS104To setup the BIOSIf the BIOS settings become corrupt, the Infiniium oscilloscope PC motherboard will not
Chapter 5: TroubleshootingAcquisition Board Trouble Isolation - Scope Self Tests105Acquisition Board Trouble Isolation - Scope Self TestsIf the Acquis
Chapter 5: TroubleshootingAcquisition Board Trouble Isolation - Scope Self Tests106Acquisition Memory Test Group• MBIST - This test checks the embedde
Chapter 5: TroubleshootingAutoProbe Board Trouble Isolation107AutoProbe Board Trouble IsolationAutoProbe Board Trouble IsolationInspect the cable betw
Chapter 5: TroubleshootingTo check the keyboard; Trouble Isolation Procedure108To check the keyboard; Trouble Isolation ProcedureUse this procedure on
Chapter 5: TroubleshootingTo check the LEDs109To check the LEDsIf any of the LEDs are not working on the front panel, the first step is to trouble sh
Chapter 1: General InformationEnvironmental Conditions11Environmental Conditions Overvoltage CategoryThis product is intended to be powered by MAINS t
Chapter 5: TroubleshootingSoftware Revisions110Software Revisions• Select About Infiniium... from the Help Menu.A dialog box appears showing the curre
Chapter 5: TroubleshootingTo check probe power outputs111To check probe power outputsProbe power outputs are on the front panel, surrounding each BNC
Chapter 5: TroubleshootingTo check probe power outputs112
6ESD Precautions 114Tools Required 114To return the oscilloscope to Agilent Technologies for service 115To remove and replace the handle and rea
114Replacing AssembliesUse the procedures in this chapter when removing and replacing assemblies and parts in the Agilent Technologies Infiniium 9000
Chapter 6: Replacing AssembliesTo return the oscilloscope to Agilent Technologies for service115To return the oscilloscope to Agilent Technologies for
Chapter 6: Replacing AssembliesTo remove and replace the handle and rear cover116To remove and replace the handle and rear coverUse this procedure to
Chapter 6: Replacing AssembliesTo remove and replace the handle and rear cover117Figure 6-3Figure 6-48Put the oscilloscope on its face (be sure the fr
Chapter 6: Replacing AssembliesTo remove and replace the handle and rear cover118CAUTION PROPERLY TIGHTEN HANDLE AND SCREWS!Tighten the handle screws
Chapter 6: Replacing AssembliesTo remove and replace the front panel bezzle, front panel keyboard, touchscreen, and Autoprobe board119To remove and re
Chapter 1: General InformationOscilloscope Dimensions12Oscilloscope DimensionsHeight 12.9 in (33 cm)Width 16.8 in (43 cm)Depth 9 in (23 cm)Net Weight
Chapter 6: Replacing AssembliesTo remove and replace the front panel bezzle, front panel keyboard, touchscreen, and Autoprobe board120Figure 6-85Remov
Chapter 6: Replacing AssembliesTo remove and replace the front panel bezzle, front panel keyboard, touchscreen, and Autoprobe board121Figure 6-107Ther
Chapter 6: Replacing AssembliesTo remove and replace the front panel bezzle, front panel keyboard, touchscreen, and Autoprobe board1228Once the two in
Chapter 6: Replacing AssembliesTo remove and replace the front panel bezzle, front panel keyboard, touchscreen, and Autoprobe board12310The next step
Chapter 6: Replacing AssembliesTo remove and replace the front panel bezzle, front panel keyboard, touchscreen, and Autoprobe board124Figure 6-1613The
Chapter 6: Replacing AssembliesTo remove and replace the front panel bezzle, front panel keyboard, touchscreen, and Autoprobe board125board. You will
Chapter 6: Replacing AssembliesTo remove and replace the front panel bezzle, front panel keyboard, touchscreen, and Autoprobe board126Figure 6-20Figur
Chapter 6: Replacing AssembliesTo remove and replace the front panel bezzle, front panel keyboard, touchscreen, and Autoprobe board12717Remove the fou
Chapter 6: Replacing AssembliesTo remove and replace the backlight inverter board128To remove and replace the backlight inverter boardUse this procedu
Chapter 6: Replacing AssembliesTo remove and replace the backlight inverter board129Figure 6-255Disconnect the cables from the backlight inverter boar
2Setting Up the Oscilloscope
Chapter 6: Replacing AssembliesTo remove and replace the touch screen controller board130To remove and replace the touch screen controller boardUse th
Chapter 6: Replacing AssembliesTo remove and replace the touch screen controller board131Figure 6-285Disconnect the cables from the touch screen contr
Chapter 6: Replacing AssembliesTo remove and replace the motherboard132To remove and replace the motherboard1 Disconnect the power cable and remove th
Chapter 6: Replacing AssembliesTo remove and replace the motherboard133Figure 6-31Figure 6-323Disconnect all the cables from the motherboard.4 Remove
Chapter 6: Replacing AssembliesTo remove and replace the motherboard134Figure 6-33.5Pull the motherboard towards the front panel and then lift out.6 T
Chapter 6: Replacing AssembliesTo remove and replace the acquisition board assembly135To remove and replace the acquisition board assemblyUse this pro
Chapter 6: Replacing AssembliesTo remove and replace the acquisition board assembly136Figure 6-34Figure 6-35First remove these three screwsThen remove
Chapter 6: Replacing AssembliesTo remove and replace the acquisition board assembly137Figure 6-36Figure 6-373Place the oscilloscope on its face (make
Chapter 6: Replacing AssembliesTo remove and replace the acquisition board assembly138Figure 6-384Disconnect the SATA cables (see Figure 6-38) and the
Chapter 6: Replacing AssembliesTo remove and replace the acquisition board assembly139holding the acquisition board to the sheet metal, and then lift
2-14Setting Up the OscilloscopeThis chapter shows you how to set up your Infiniium oscilloscope, connect power and accessories, and verify general ope
Chapter 6: Replacing AssembliesTo set the calibration factors after replacing the acquisition board140To set the calibration factors after replacing t
Chapter 6: Replacing AssembliesTo set the calibration factors after replacing the acquisition board141adapter. The other end of the BNC cable will end
Chapter 6: Replacing AssembliesTo remove and replace the power supply142To remove and replace the power supplyUse this procedure to remove and replace
Chapter 6: Replacing AssembliesTo remove and replace the power supply143Figure 6-416Remove the power supply from the bracket.Unscrew all of these conn
Chapter 6: Replacing AssembliesTo remove and replace the hard disk drive144To remove and replace the hard disk driveUse this procedure to remove and r
7Ordering Replaceable Parts 146Listed Parts 146Unlisted Parts 146Direct Mail Order System 146Exchange Assemblies 146Exploded Views 147Expl
146Replaceable Parts This chapter of the Agilent Technologies Infiniium Oscilloscope Service Guide includes information for ordering parts. Service
Chapter 7: Replaceable PartsExploded Views147Exploded ViewsFront Frame and Front PanelMP7MP3MP1MP18MP5MP2MP26MP27MP10MP9MP6MP8MP11MP4A11
Chapter 7: Replaceable PartsExploded Views148Rear Compartment AssemblyA15A4 (see acquisitionA17A16see Power Supply/Motherboard exploded viewA21MP22MP2
Chapter 7: Replaceable PartsExploded Views149Power Supply and MotherboardA23W5MP17MP14MP13A25A24A2A22
Setting Up the OscilloscopeTo inspect package contents2-15To inspect package contentso Inspect the shipping container for damage.Keep a damaged shippi
Chapter 7: Replaceable PartsExploded Views150Acquisition BoardA13A4A12A14A11
Chapter 7: Replaceable PartsReplaceable Parts List151Replaceable Parts ListThe following table is a list of replaceable parts.The information given fo
Chapter 7: Replaceable PartsReplaceable Parts List152A6 54904-62301 1 Accessory PouchA7 54904-44902 1 Handle KeeperA8 54904-44901 1 HandleA9 54904-441
Chapter 7: Replaceable PartsReplaceable Parts List153MP23 54904-61615 1 MSO CableMP24 1250-0080 1 Adapter coaxial female BNC - female BNCMP25 5063-217
Chapter 7: Replaceable PartsReplaceable Parts List154
8Block-Level Theory 156Power Supply Assembly 157Monitor Assembly 157Acquisition System 157Front Panel 157Motherboard 159Theory of Operatio
Chapter 8: Theory of OperationBlock-Level Theory156Theory of OperationThis Service Guide supports troubleshooting the Agilent Technologies oscilloscop
157Power Supply AssemblyThe AC input to the power supply is 100–240 VAC ±10%. Maximum input power is 375 W. The AC input frequency is 50 to 60 Hz.Filt
Chapter 8: Theory of OperationBlock-Level Theory158Figure 8-1Keyboard and autoprobe block diagramDisk DriveThe hard disk drive is a high-capacity, sho
Chapter 8: Theory of OperationBlock-Level Theory159MotherboardThe motherboard provides all system control and interface functions for the oscilloscope
Setting Up the OscilloscopeTo inspect options and accessories2-16To inspect options and accessorieso Verify that you received the options and accessor
Chapter 8: Theory of OperationBlock-Level Theory160
–165Aaccessories 16and options 16supplied 15acquisition troubleshooting 105airflow requirements 27Application software 37applying power 33Autoscale 35
Chapter : –166direct mail ordering 146Ffeetusing 32front panelconnections 31GGPIBcables 16graphical interfacepointing device for 30Iinspecting the osc
–167pointing device 16connecting 30verifying operation 35powerapplying 33connecting 27requirements 27turning off 34printercables 16, 28printers 16conn
Chapter : –168
Safety NoticesThis apparatus has been designed and tested in accor-dance with IEC Publication EN 61010-1:2001, Safety Requirements for Measuring Appar
Notices© Agilent Technologies, Inc. 2009No part of this manual may be reproduced in any form or by any means (including electronic storage and retriev
Setting Up the OscilloscopeTo inspect options and accessories2-17N2870A Series Passive Probe Family (Deluxe, Fine Pitch, and General Purpose Accessory
Setting Up the OscilloscopeTo inspect options and accessories2-18DSO9000A-820 DVD-RW with USB connectionN2902A 9000A Series rackmount kitN2903 Additio
Setting Up the OscilloscopeTo inspect options and accessories2-19DSO to MSO upgrades are available and are listed in table 0-2.Table 0-2 DSO to MSO u
2The Agilent Technologies Infiniium Oscilloscope at a GlanceEase of use with high performanceThe Agilent Technologies Infiniium oscilloscopes combine
Setting Up the OscilloscopeTechnical Specifications2-20Technical SpecificationsBelow are the technical specifications for the Infiniium 9000A Series o
Setting Up the OscilloscopeTechnical Specifications2-21Maximum input voltage* 1 150 Vrms or dc, CAT I, \250 V (dc + ac) in ac coupling 50 5 V
Setting Up the OscilloscopeTechnical Specifications2-22HorizontalChannel-to-channel skew (digital) 2 ns typicalGlitch detect >= 2.0 nsMain time bas
Setting Up the OscilloscopeTechnical Specifications2-23Computer SystemOperating System Windows XP ProCPU Intel Celeron M530 1.733 GHz microprocessorPC
Setting Up the OscilloscopeTechnical Specifications2-24Connections 4 BNC analog channel inputs1 Digital channels input1 LAN 10/100/1000Base-Tport1 Par
Setting Up the OscilloscopeTo position for proper airflow2-25To position for proper airflow1 Position the oscilloscope where it will have sufficient c
Setting Up the OscilloscopeTo position for proper airflow2-26Figure 0-1 Positioning the Infiniium Oscilloscope with Sufficient ClearanceMinimum top cl
Setting Up the OscilloscopeTo connect power2-27To connect power1 Position the oscilloscope so that it is not difficult to unplug the power cord.2 Conn
Setting Up the OscilloscopeTo connect the mouse, the keyboard, a LAN cable, a USB device, and a printer2-28device, and a printerSee Figure 0-2 on the
Setting Up the OscilloscopeTo connect the mouse, the keyboard, a LAN cable, a USB device, and a printer2-29Figure 0-2Side PanelKeyboard PS/2 PortMouse
3In This BookThis book provides the service documentation for the Agilent Technologies 9000 Series oscilloscopes. It is divided into eight chapters.Ch
Setting Up the OscilloscopeTo connect oscilloscope probes2-30To connect oscilloscope probesThere are optional Infiniium oscilloscope probes, such as t
Setting Up the OscilloscopeTo connect oscilloscope probes2-312 Connect the probe to the circuit of interest using the browser or other probing accesso
Setting Up the OscilloscopeTo tilt the oscilloscope upward for easier viewing2-32To tilt the oscilloscope upward for easier viewing1 Lift up the front
Setting Up the OscilloscopeTo turn on the oscilloscope2-33To turn on the oscilloscope1 Depress the power switch in the lower left-hand corner of the o
Setting Up the OscilloscopeTo turn off the oscilloscope2-34To turn off the oscilloscope1 Momentarily depress the power switch at the lower left-hand c
Setting Up the OscilloscopeTo verify basic operation for the 9000A series oscilloscope2-35To verify basic operation for the 9000A series oscilloscope1
Setting Up the OscilloscopeTo verify basic operation for the 9000A series oscilloscope2-36The display will pause momentarily while the oscilloscope ad
Setting Up the OscilloscopeInstalling application programs on Infiniium2-37Installing application programs on InfiniiumInfiniium is an open Windows sy
2-38Changing Windows System SettingsThere are several Windows System settings that can be changed to suit your own personal preferences. However, the
Setting Up the OscilloscopeTo clean the oscilloscope2-39To clean the oscilloscope• Clean the oscilloscope with a soft cloth dampened with a mild soap
4
Setting Up the OscilloscopeTo clean the oscilloscope2-41
Setting Up the OscilloscopeTo clean the oscilloscope2-42
3To run the self calibration 45Calibration
44CalibrationThis chapter provides self calibration procedures for the oscilloscope.
Chapter 3: CalibrationTo run the self calibration45To run the self calibrationThe self calibration uses signals generated in the oscilloscope to calib
Chapter 3: CalibrationTo run the self calibration46Figure 3-1 Calibration Dialog 4Click Start, then follow the instructions on the screen. The routi
4Performance Test Interval 48Performing Self-Test and Calibration 49Vertical Performance Verification 50 Impedance Test 51Offset Accuracy T
48This section documents performance test procedures. Performance verification for the products covered by this manual consists of three main steps:•
Chapter 4: Testing PerformancePerforming Self-Test and Calibration49Performing Self-Test and Calibration1 Warm up the oscilloscope for at least 30 min
–5General Information 7Instruments covered by this service guide 9Accessories supplied 10Specifications and Characteristics 10Environmental Conditions
50 Vertical Performance VerificationThis section contains the following vertical performance verification:• Impedance Test• Offset Accuracy Test• DC G
Chapter 4: Testing PerformanceTo test input impedance51To test input impedanceThis test checks the input impedance of the vertical inputs. A four-wire
Chapter 4: Testing PerformanceOffset Accuracy Test52Offset Accuracy TestCAUTION Ensure that the input voltage to the oscilloscope never exceeds ±5 V.S
Chapter 4: Testing PerformanceOffset Accuracy Test53b When the Acquisition Setup window is displayed, enable averaging and set the # of averages to 25
Chapter 4: Testing PerformanceOffset Accuracy Test54c When the Enter Measurement Info window is displayed, ensure that the V avg function is set up as
Chapter 4: Testing PerformanceOffset Accuracy Test555Change the vertical sensitivity of channel 1 to 10 mV/div, press the Clear Display key, wait for
Chapter 4: Testing PerformanceOffset Accuracy Test56Offset Accuracy Test13 Make the connections to scope channel 1 as shown below.Connections 14Set up
Chapter 4: Testing PerformanceOffset Accuracy Test5716Set the channel 1 offset value to 60.0 mV and the impedance to 50 W (or to an offset of 2 V and
Chapter 4: Testing PerformanceOffset Accuracy Test5819Change the channel 1 offset value to -60.0 mV (or -2 V for the 1 MW version of this test).20 Set
Chapter 4: Testing PerformanceDC Gain Accuracy Test59DC Gain Accuracy TestCAUTION Ensure that the input voltage to the oscilloscope never exceeds ±5 V
Chapter : –6To setup the BIOS 104Acquisition Board Trouble Isolation - Scope Self Tests 105AutoProbe Board Trouble Isolation 107To check the keyboard;
Chapter 4: Testing PerformanceDC Gain Accuracy Test60Procedure1Make the connections to scope channel 1 as shown below.Connections 2Press Default Setup
Chapter 4: Testing PerformanceDC Gain Accuracy Test61b When the Acquisition Setup window is displayed, enable averaging and set the # of averages to 2
Chapter 4: Testing PerformanceDC Gain Accuracy Test62up as follows and then click OK:Source = Channel 1Measurement Area = Entire Display5Press the Cle
Chapter 4: Testing PerformanceDC Gain Accuracy Test63record the DMM voltage reading (Vdmm- column) and the scope V avg reading (Vscope- column) in the
Chapter 4: Testing PerformanceDC Gain Accuracy Test6416Calculate the offset gains for the 50 W test and the 1 MW test using the following expression a
Chapter 4: Testing PerformanceAnalog Bandwidth - Maximum Frequency Check65Analog Bandwidth - Maximum Frequency CheckCAUTION Ensure that the input volt
Chapter 4: Testing PerformanceAnalog Bandwidth - Maximum Frequency Check66ConnectionsProcedure1Preset the power meter.2 Ensure that the power sensor i
Chapter 4: Testing PerformanceAnalog Bandwidth - Maximum Frequency Check67d Set the horizontal scale to 16 ns/div (to display 8 cycles of a 50 MHz wav
Chapter 4: Testing PerformanceAnalog Bandwidth - Maximum Frequency Check68g When the RMS voltage measurement setup window is displayed, configure this
Chapter 4: Testing PerformanceAnalog Bandwidth - Maximum Frequency Check699Press the Clear Display key on the scope and record the scope V rms reading
1Instruments covered by this service guide 9Accessories supplied 10Specifications and Characteristics 10Environmental Conditions 11Measurement
Chapter 4: Testing PerformanceAnalog Bandwidth - Maximum Frequency Check7011Change the generator frequency to the maximum value for the model being te
Chapter 4: Testing PerformanceAnalog Bandwidth - Maximum Frequency Check7116Change the scope set up as follows:a Change the channel vertical sensitivi
Chapter 4: Testing PerformanceTime Scale Accuracy (TSA)72Time Scale Accuracy (TSA)This procedure verifies the maximum TSA specification for the oscill
Chapter 4: Testing PerformanceTime Scale Accuracy (TSA)73ConnectionsConnect the equipment as shown in the following figure.Procedure1Configure the sin
Chapter 4: Testing PerformanceTime Scale Accuracy (TSA)7415Compare the measured time scale error to the TSA specification. Note that the measurement r
75Performance Test RecordImpedance TestAgilent TechnologiesAgilent 9000 Series OscilloscopesModel Number _____________________ Tested by______________
Chapter 4: Testing PerformancePerformance Test Record76Offset Accuracy Test (50 W)Vertical SensitivityExternal Supply SettingVDMM+Vscope+Verror+VDMM-V
Chapter 4: Testing PerformancePerformance Test Record77Offset Accuracy Test (1 MW)Vertical SensitivityExternal Supply SettingVDMM+Vscope+Verror+VDMM-V
Chapter 4: Testing PerformancePerformance Test Record78DC Gain Test (50 W)Vertical SensitivityExternal Supply SettingVDMM+VDMM-VScope+VScope-Calculate
Chapter 4: Testing PerformancePerformance Test Record79DC Gain Test (1 MW)Vertical SensitivityExternal Supply SettingVDMM+VDMM-VScope+VScope-Calculate
8General InformationThis chapter of the Agilent Technologies Infiniium Oscilloscope Service Guide gives you general information about the oscilloscope
Chapter 4: Testing PerformancePerformance Test Record80Analog Bandwidth - Maximum Frequency CheckMax frequency: DSO/MSO9404A = 4 GHz, DSO/MSO9254A =
Chapter 4: Testing PerformancePerformance Test Record81Test Limits ResultsTime Scale AccuracyLimitLimit is based on years since oscilloscope’s last ca
Chapter 4: Testing PerformancePerformance Test Record82
5Safety 84Tools Required 84ESD Precautions 84Keystroke Conventions 84Default Setup 85To troubleshoot the oscilloscope 86Primary Trouble Is
84TroubleshootingThis section provides troubleshooting information for the Agilent Technologies 9000 Series oscilloscopes. The service strategy of thi
Chapter 5: Troubleshooting85Default SetupA Default Setup is provided to return the oscilloscope to a known state. The default setup can be used to und
Chapter 5: TroubleshootingTo troubleshoot the oscilloscope86To troubleshoot the oscilloscopeThe troubleshooting procedure is used to isolate problems
Chapter 5: TroubleshootingPrimary Trouble Isolation87Primary Trouble IsolationA Perform power-up.Connect the oscilloscope power cord and press the pow
Chapter 5: TroubleshootingPrimary Trouble Isolation88BIf the oscilloscope shuts down without pressing the front panel power button, unplug the AC powe
Chapter 5: TroubleshootingPrimary Trouble Isolation89Figure 5-3Knob and Key Self Test Screen3 Push each key on the keyboard until you have pushed all
Chapter 1: General InformationInstruments covered by this service guide9Instruments covered by this service guideOscilloscopes manufactured after the
Chapter 5: TroubleshootingPrimary Trouble Isolation90Figure 5-4LED Test Screen3 Repeatedly push the Single button on the front panel to step through a
Chapter 5: TroubleshootingPower Supply Trouble Isolation91Power Supply Trouble IsolationWARNING SHOCK HAZARD!Only trained service personnel who are aw
Chapter 5: TroubleshootingHow to Use the Power Fault LEDs92How to Use the Power Fault LEDsThe previous page showed where you should look through the r
Chapter 5: TroubleshootingHow to Use the Power Fault LEDs93in each group indicating the type of failure and the lower two LEDs indicating the source o
Chapter 5: TroubleshootingHow to Use the Power Fault LEDs94Sequencer 3When a fault occurs on a given sequencer, it notifies the other two using the Fa
Chapter 5: TroubleshootingHow to Use the Power Fault LEDs95Please read the paragraph directly below as it discusses that a fault on one sequencer caus
Chapter 5: TroubleshootingDisplay Trouble Isolation96Display Trouble Isolation
Chapter 5: TroubleshootingDisplay Trouble Isolation97
Chapter 5: TroubleshootingTo check the backlight inverter voltages98To check the backlight inverter voltagesThe backlight inverter board is accessed b
Chapter 5: TroubleshootingTo check the display board video signals99To check the display board video signalsThe video signals are checked on the 32-pi
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