Agilent Technologies J3972A User's Guide Page 5

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HP OpenView NetMetrix/UX User’s Guide
Introduction
4 5967–9446
Create and Maintain Network Service Level Agreements
Networked environments have evolved and matured to the point where
focus has shifted from technology adoption and implementation issues to
management activities needed to support users’ business-critical envi-
ronments. As a result, the strategic role that IT plays in delivering
business continuity across the enterprise has elevated.
Delivering consistent levels of network service to end-users becomes an
important part of network success. This process—known as network
service level management—requires IT to define, deploy, monitor, and
maintain required levels of IT performance and service to business users
of the enterprise. NetMetrix provides you with the tools to help define,
monitor, and maintain your level of network service.
Use Data Collectors, Your Network Informant
The visibility and detail available in NetMetrix applications require a
network informant known as a data collector. These collectors capture
information about the data flowing through the network area they mon-
itor and forward this information to NetMetrix applications. NetMetrix
has two classes of data collectors—dedicated hardware probes and soft-
ware agents.
Dedicated hardware probes are high-performing capturing devices dedi-
cated to passively collecting network traffic. Each probe uses HP’s “no-
compromise design” to provide the highest performance solution for the
given media to insure that data is always collected—even during times of
network saturation. After all, it’s during these critical times that detail is
most crucial, and NetMetrix’s high-performance collectors don’t miss a
beat.
Software agents capture information that provides greater visibility to
what is happening on the network between workstations, servers, and
switches. HP provides software agents that run on workstations or
servers, while embedded RMON is provided by switch vendors and
operates on their switches.
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